Versity (latin origin):
To adapt, to change, to grow, to be versatile
Employee Engagement Survey
What is a Survey of Organization Climate and Effectiveness?
A Survey of Organization Climate and Effectiveness is a method of gathering the opinions and perceptions of employees on a wide range of factors that influence the performance of a business. The survey results pinpoint the effectiveness of the organization’s practices, systems, processes, and organizational culture.
What is the relationship between scores on a Survey of Organization Climate and Effectiveness and an organization’s business performance?
Research is consistently indicating that employers that have highly engaged and committed employees deliver better service to their customers which, in turn, leads to better financial performance and better returns to shareholders.
How do organizations use the results of Surveys of Organization Climate and Effectiveness to improve business results?
Many critical human resource and management decisions are made without the facts. Yet facts have a way of defining problems and making solutions obvious. Organizations that keep the facts in front of them have a clear strategic advantage. They make decisions based on greater certainty.
Once employers have conducted a Survey of Organization Climate and Effectiveness they can take focused action to build upon strengths and address areas of weakness. A cycle of continuous improvement is implemented.
What factors are measured on the TOTAL INSIGHT© Survey of Organization Climate and Effectiveness?
1. Senior Leadership
2. Organizational Thrust
3. Goal Clarity
4. Development and Growth
5. Organization Pride
6. Recognition (non financial)
7. Recognition (financial)
8. Job Security
9. Job Stress
10. Physical working environment
11. Workforce stability
12. Supportive Relations – Departmental
13. Supportive Relations – General
14. Influence – Departmental
15. Influence – General
16. Communications – Departmental
17. Communications – General
18. Cooperation/Supportiveness - Departmental
19. Cooperation/Supportiveness – General
20. Customer Service Orientation
How do organizations sustain performance improvement?
In order to develop and sustain improvement, performance must be measured. Only if it gets measured will it get managed. Organizations will be encouraged to include the results of their Survey of Organization Climate and Effectiveness as an organizational performance metric. If organizations use a balanced scorecard as a way of measuring organizational performance, the results of the Survey of Organization Climate and Effectiveness could be included as one of the performance metrics on the People Quadrant of the balanced scorecard.
The balanced scorecard: a collection of financial and non-financial measures that reflect critical success factors of the organization. The balanced scorecard outlines the mechanisms to translate the organization’s vision, mission, and strategic goals into objectives, measures, and target levels.
PDF Employee Engagement Survey Sample Report